Frequently Asked Questions

About ByMarketers

byMarkets is a community marketplace powered by Marketers.  It is a place where marketers can go to buy original content created by people doing similar jobs to you that have likely already created what you are looking for.  Anyone can also be a seller, so if you have created something that has value to other marketers you can make money from it. 
Our goal is to make resources more available to everyone in the community.

ByMarketers was officially founded in October 2021 and has had a steady growing community since then.  

Customer FAQs

After you have checked out you will receive an email immediately with a link to your product.  This link will include a copyable version of your product.  You must click the link and make a copy.  This copy is now editable and customizable. 
Your product is also saved in your bymarketers account which you created when you checked out. Check out this How to Copy Looker Studio article for step by step instructions for what to do once you have purchased a product. 

During the checkout process you would have been prompted to setup an account. You are able to log back into your account at any time and access your products.  Some products will be downloadable files and others will be online files.  If you need to download your product you will be able to do this from within your account. 
Upon successful purchase you will also receive an email with a link to download your file as well. 
If you have any issues please contact us via the webform.

Yes! once you have purchased a product you are able to edit it and customize it as much as you like.

At the top right of the website there is a link to login or signup.  Please use this link to sign into your account

Yes, all of your past purchases are available to you via your account.  You can log in to your account at anytime

Yes, you will receive a receipt to your email after making a purchase.  

ByMarketers predominantly makes money by charging sellers a commission on their sales.  These commissions are charged at the point of sale, which means that vendors are never out of pocket.  There are no other fees charged.  Our commissions rates to vendors are extremely low, at 10%. 
We also have affiliate agreements in place promoting other products and services on other websites.  There is no fee charged to buyers on the website.

Because our products are digital products, once you have purchased it and made a copy of it or downloaded it, there is no way for us to receive it back from you.  Therefore we cannot provide refunds.  
If you are very unhappy with your purchase please contact us via the webform and we will try to resolve your concern.  We do not want any of our customers to be unhappy.

Yes, we can.  Please contact us and we can discuss options

As we are a marketplace hosting products from multiple sellers we cannot provide in-depth support for all products.  
If you have an issue we can try and provide limited support or else we will connect you with the product creator. 

Firstly please read the help / FAQ page.  If you still need assistance please reach out to us via the webform on the contact us page.  We are here to assist you.

Yes, in some cases we do.  For example we have a custom Data Studio service.  Please reach out to us for more information via the contact form

Seller FAQs

We welcome anyone interested in becoming a seller to signup as a vendor. You can do this by clicking the signup link in the top right of the website.  You will then be prompted to signup and please tick the checkbox for vendor.  

If you have any resources that you have created that are relevant to the marketing industry (or other industries), ByMarketers provides you a platform to make extra money from selling them.  The benefits to sellers are wide because we have no upfront costs.  By listing your work you take no risk, you can make money and you are able to advertise and promote your work.  
We also have a flat 10% commission.  The commission is charged at the time the sale is made, so essentially you get a 90% payout and you are never out of pocket.  There are no other fees.  

You can sell any resources that you have.  This includes PDF’s, spreadsheets, Word docs, slides, presentations, how to guides etc… Anything you can think of in a digital format.  We recommend they be geared towards marketers. 

The marketplace is designed to attract marketers and resources for them.However we are not closed to other industries and we do have other resources sold on the marketplace.  We’ve noticed that finance is another industry which is quite popular on the marketplace

Yes, it is absolutely free to list on ByMarketers and there are no upfront costs for sellers.  ByMarketers makes money from charging a 10% commission from any sale you make as a seller.  This means that you are never out of pocket and are only charged once you make money. 

We charge a 50% commission to sellers on sales made.  This means there is no upfront costs.  When a seller makes a sale, they will receive in their account 50% of the sale revenue.

We are currently paying sellers via stripe.  This means you will need to sign up with a stripe account and provide us these details when you sign up as a seller.  If this is a problem for you please let us know and we will provide alternative solutions.

At this stage you will be required to have a stripe account to get paid.  This is easy to setup.  If this is an issue for you, please let us know and we will provide alternative options

We pay out our sellers monthly via Stripe

After you have signed up as a seller, within your dashboard you will see the option to ‘add a product’.  We have created a straight forward process to allow you to add products quickly and easily.
After adding a product it will be subject to approval by the byMarketers team, this can take up to 48 hours, but usually happens much quicker.

It’s impossible for us to say exactly how many sales and dollars you will make as this depends on the popularity of your product.  We have some products on the site that make hundreds of sales a month.

You can add as many products as you like.  All products are subject to approval by the byMarketers team before going live.  The approval process can take up to 48 hours, but usually will happen much quicker.